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Doc: added notice about bug reporting

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João Távora 2012-11-08 22:59:45 +00:00
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@ -131,8 +131,37 @@ and support. If you find a bug, please report it on
[the GitHub issue tracker][issues]. (please **do not** submit new issues to the old
[googlecode tracker][googlecode tracker])
If you run into problems using YASnippet, or have snippets to contribute, post
to the [YASnippet google group][forum]. Thank you very much for using YASnippet!
## Important note regarding bug reporting
If you think have found a bug, please report it clearly. Yasnippet
does have (lots of) bugs and your reporting is very valuable. But I
have little time to analyse bugs and the following helps a lot.
So, *before* reporting try to reproduce the bug **without** your usual
`.emacs` (or whatever startup file you use). Do so either by starting
emacs from the command line with the `-Q` switch, or by temporarily
moving away your `.emacs` and creating a new smaller one just for
reproducing the bug.
Then paste that file, and describe steps taken to reproduce, from an
end-user perspective. Try to be as unambiguous as possible. Also,
don't forget to state the Emacs version (use `M-x emacs-version`) and
the yasnippet version you are using (if using the latest from github,
do `git log -1` in the dir).
Any more info is welcome, but don't just paste a backtrace or an error
message string you got. I'm not saying your analysis might not be
useful but following the instructions above immediately gives me a
clear picture of what is happening.
There's an example of a great bug report from
[issue #189](https://github.com/capitaomorte/yasnippet/issues/189)
There is also a [YASnippet google group][forum]. I will keep the group
open for reference and for discussion among users, unfortunately I
can't guarantee a timely response, so maybe creating a github issue
clearly marking your intent (user support/bug/feature request).
Finally, thank you very much for using YASnippet!
[docs]: http://capitaomorte.github.com/yasnippet/
[issues]: https://github.com/capitaomorte/yasnippet/issues